Previous incidents

August 2025
No incidents reported
July 2025
No incidents reported
June 2025
Jun 27, 2025
2 incidents

The incident has been resolved

Resolved Jun 27 at 12:36pm CEST

Productlane experienced approximately one hour of downtime due to our primary database reaching its allocated storage limit. An expected automatic storage scaling process in AWS failed because of a misconfiguration, which prevented the database from expanding storage as needed.

• Service was unavailable for approximately 60 minutes
• No data was lost
• All queued emails have been preserved and will be delivered
• All queued requests were processed after recovery

We are truly sorry for t...

We're currently having an incident impacting the app and portal

Downtime

Created Jun 27 at 11:32am CEST

We'll keep you updated!