Productlane experienced approximately one hour of downtime due to our primary database reaching its allocated storage limit. An expected automatic storage scaling process in AWS failed because of a misconfiguration, which prevented the database from expanding storage as needed.

• Service was unavailable for approximately 60 minutes
• No data was lost
• All queued emails have been preserved and will be delivered
• All queued requests were processed after recovery

We are truly sorry for this incident and the disruption it caused. We are putting additional safeguards in place to prevent similar issues in the future. If you have any concerns or questions, please reach out to our team at hello@productlane.com!