Incidents | Productlane Incidents reported on status page for Productlane https://status.productlane.com/ https://d1lppblt9t2x15.cloudfront.net/logos/d78b134d7e90f69467c24db631f782a2.png Incidents | Productlane https://status.productlane.com/ en Productlane Core & API recovered https://status.productlane.com/ Thu, 07 Aug 2025 20:38:48 +0000 https://status.productlane.com/#218b7dabfa0e34d33341efe132928e45be01df61dfa0917506fe359ecf73fd2a Productlane Core & API recovered Productlane Core & API went down https://status.productlane.com/ Thu, 07 Aug 2025 20:35:29 +0000 https://status.productlane.com/#218b7dabfa0e34d33341efe132928e45be01df61dfa0917506fe359ecf73fd2a Productlane Core & API went down The incident has been resolved https://status.productlane.com/incident/610139 Fri, 27 Jun 2025 10:36:00 -0000 https://status.productlane.com/incident/610139#9af8e06b38a37932f358ab86b8abaebf8a86220215f0e479d94f7a448f546c3c Productlane experienced approximately one hour of downtime due to our primary database reaching its allocated storage limit. An expected automatic storage scaling process in AWS failed because of a misconfiguration, which prevented the database from expanding storage as needed. • Service was unavailable for approximately 60 minutes • No data was lost • All queued emails have been preserved and will be delivered • All queued requests were processed after recovery We are truly sorry for this incident and the disruption it caused. We are putting additional safeguards in place to prevent similar issues in the future. If you have any concerns or questions, please reach out to our team at hello@productlane.com! System Maintenance https://status.productlane.com/incident/374522 Sat, 25 May 2024 09:00:00 -0000 https://status.productlane.com/incident/374522#6a10aa081c10da0b347af7451ea98f9af77fe5d2d2913094616078f5d06aadca Maintenance completed System Maintenance https://status.productlane.com/incident/374522 Sat, 25 May 2024 08:00:00 -0000 https://status.productlane.com/incident/374522#1438c31677ef036d143288f8eba03cbf272bef69ce01ef8942d02d1c2c328b53 Some DNS changes are necessary which could disrupt service temporarily.